
Our Services
TQM Management
Innovation Management
Pricing Concepts
Greatness lies not in being strong, but in the right use of strength!H.W.Beecher |
Service Differentiation
While proliferation of service offerings from various industries force more companies to join the club, high cost and questionable benefits lead to cut-back or over-pricing of services.
To avoid unpleasent surprises looking at services with a clear business perspective for both, operations and strategy, is indispensible. We can help you in streamlining the operations as well as utilizing your potential for profitable growth.
» Service Quality ("Do what you say!")
- Process Re-Engineering
- Customer Response Systems
- Quality Management
» Service Strategy ("Say what you do!")
- Service Portfolio
- Pricing Policy
- Marketing & Communication
» Value Innovation ("Do what no-one else dares to do!")
- Business Model Redesign
- Channel Evaluation & Selection
- Controlling & Management