Our Services

TQM Management

Service Value screen

Innovation Management

Pricing Concepts

Service Contracting

Greatness lies not in being strong, but in the right use of strength!


Service Differentiation

While proliferation of service offerings from various industries force more companies to join the club, high cost and questionable benefits lead to cut-back or over-pricing of services.


To avoid unpleasent surprises looking at services with a clear business perspective for both, operations and strategy, is indispensible. We can help you in streamlining the operations as well as utilizing your potential for profitable growth.


» Service Quality ("Do what you say!")

  • Process Re-Engineering
  • Customer Response Systems
  • Quality Management


» Service Strategy ("Say what you do!")

  • Service Portfolio
  • Pricing Policy
  • Marketing & Communication


» Value Innovation ("Do what no-one else dares to do!")

  • Business Model Redesign
  • Channel Evaluation & Selection
  • Controlling & Management